Atlas - *NEW* coming soon!
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Introducing size Atlas! We usually wait until we have images, and are further along the prototyping journey before we release a size for pre-order.
However, due to the news of an XL bully type ban here in the UK and the huge demand for a size larger than our current bully model 'Harry', we are going to open pre-orders for this size now, while we are still in the design phase.
This means we are still trying on different dogs and editing the design, but we can confirm this sizes anticipated internal measurements.
This muzzle is planned to be 20cm wide, 20cm heigh and 7-9.5cm long.
This size is suitable for extra large bully breeds with very broad heads, but please check your measurements following our measurements guide. If you enter them into the quiz, the quiz won't recommend size Atlas yet, and you won't see atlas on our measurments chart as we need to update our systems.
Please remember, this size does not yet exist so all images are 3D printed prototypes or computer generated there may be minor changes in measurements when we receive the final moulds, but we have provided the most accurate information possible at this time.
We are PRE-selling this muzzle in advance of manufacturing to raise the funds required. Therefore we don't know when this size will be ready, and is likely to not be before mid 2024. It definitely will not be before the XL bully ban requirements are introduced.
Orders will ship in line with when the order was placed, with early Atlas orders receiving their muzzle first and late Atlas orders receiving their muzzle last.
How does the pre-order process work?
We set a goal to sell 500 Atlas muzzles, that goal is based on how many we need to sell in order to cover costs and have the funds to proceed with the creation of the injection mould. But rather than save up for the moulds and then release the size, we are giving you the opportunity to secure your Atlas muzzle, without being charged, until we have raised the required funds to make this size a reality!
This means, you place an order for Atlas, enter your details but you don't get charged until we reach 50% of our target. Once we reach 50% of our target (250 muzzles) you will be notified, and charged so that we can begin the manufacturing process. You can cancel your order at any time, and make changes to colours whenever you like. You can also update your shipping address at any time should your home address change.
We will send you emails periodically as we hit bit milestones, like 50 pre orders, 100 pre orders and so on. so that you know how close (or far!) we are from this size being a reality.
Once we have taken payment, we pay our manufacturers 50% of the cost to begin making the injection mould, this takes 10-12 weeks, and from there we need to wait for the baskets to arrive at our workshop, followed by building each of your muzzles individually!
How long might I be waiting?
This really depends on how popular the size you are waiting for is! If you want it to be made quicker, share it with your friends who might have a dog of the same size as you! Once we reach 250 muzzles sold, manufacturing begins and from there it takes approximately 12 weeks for the moulds to land with us in our workshop, where we attach all of the strapping and get them on their way to their new homes!
If we raise the funds outside of the size sales, we might not wait until we reach our 'target' number of sales and we might proceed with the size early! But as always, you will be contacted via email and updated whenever anything changes!
We have more information about how the new size pre-order process works here: https://www.themuzzlemovement.com/blogs/muzzle-fit/how-to-pre-order-new-sizes
Size Atlas is available in a limited basket colour range to reduce initial cost.
Thank you for your support at this exiting time!
Please look at our 'Recommended Size Ranges' post under ' Information and Support to check this is the correct fit for your dog.
Muzzles are hand-made to order. Currently, we are experiencing a large quantity of orders. You can expect your order to be delivered between 1 and 3 weeks, unless you order size Rex which is a new size that will ship in September. Accessories and Jumpers when purchased alone are typically dispatched within 1-3 days, when purchased with a muzzle will ship with the muzzle.
Returns & Refunds
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com.
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded total cost minus shipping cost, to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at firstname.lastname@example.org.