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Extra-secure scavenger guard - pre order only!
Regular price £20.00 | Save £-20.00 (Liquid error (sections/product-template line 185): divided by 0% off)
PRODUCT DETAILS
Introducing our first ever Scavenger Guard, a new patent pending (2404638.5) innovative accessory for muzzle movement muzzles! A new, customisable treat hole cover that clips onto the front of the muzzle to help prevent dogs from scavenging dangerous items.
The guard is much harder to remove than the Standard guards, the Extra-Secure guard clips onto the front of the muzzle and covers the treat hole and also has a second piece on the inside. This prevents scavenging of larger items for very determined scavengers.
Th extra-secure guard cannot be removed without removing the muzzle so gives you peace of mind that your dog has an extra layer of security from the inside of the muzzle, even if your dog manages to get the front off (though we are also confident this is unlikely to happen!).
Guards will be printed in colours that are a close match to the basket colours, but not a perfect colour match. They are currently unavailable in other colours, but we will have more colour options available in the future, you can join our mailing list to be notified of new releases.
This product is available for pre order only - we will be releasing and shipping the guards in size phases, and you will be notified via email when your sized guard is ready to ship. Please note, if you have anything else included in the same order, your order will ship together when the Scavenger guard ships - if you want your other items sooner, you will need to place two orders and pay two lots of postage.
In the future we will have the option to customise text on the front of your muzzle, which can include a dogs name, phrase or emoji. This feature will be released later this year, you can sign up to be notified via email once this customisation feature becomes available by clicking 'notify me'.
SIZING & MEASUREMENTS
SHIPPING & RETURNS
Shipping
Muzzles are hand-made to order. Currently, we are experiencing a backlog of orders, We will send you an email confirming a shipping time estimation upon completion of your order. You can expect your order to be delivered between 1 and 4 weeks. Accessories are typically dispatched within 1-3 days.
Returns & Refunds
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@themuzzlemovement.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@themuzzlemovement.com.